User

Hanne Haivalainen

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Total activity 91
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Articles

Recent activity by Hanne Haivalainen

  • Resolving issues with spam scanning

    Follow these steps if you experience issues with the anti-spam module. ( For the full Guide on Server and Email security please click below to view the guide in PDF format: Email and server securit...

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  • Martin Beck

    • 1 follower
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  • How to use the app?

    One App for all your energy Experience something new Understand how much electricity you actually consume in your home Get sustainable Understand how your changes affect both the environment an...

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    • 1 follower
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  • Troubleshooting software issues

    How does troubleshooting work? Issues with our product/ software problems that you need address can show up in any number of places. Examples of places troubleshooters find themselves working inc...

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  • Supported version of Android

      We only support the below versions of Android devices:  

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    • 1 follower
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  • Why can't I log in with Facebook/Google/Apple?

      There's been a change recently which means with DR you need a personal login, which gives you access to your personal DR. When you are logged in to your profile, DR can remember you across differ...

    • 1 follower
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    • 2 votes

  • Billing & invoicing info

      Our billing details have changed in July 2022 - the new banking details for deposits are;   We have changed our bank details, please make sure you have the new details belowTelephone / Internet...

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    • 2 followers
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  • Returning a product

      To return stock or/receive a refund please follow the process outlined below;   Step 1. Lorem ipsum Step 2. Then submit here Step 3. Finalise return via this Step

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  • How to become a reseller?

      The steps to become a reseller are as follows;   Contact us using the form and we'll take it from there;   www.resellerform.com      

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  • Our next in person event

    We will be hosting a number of in person events in Q4  - sign up to know more!    

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